Hear from Our Customers
You know that sinking feeling when something goes wrong with your RV mid-trip. The strange noise that wasn’t there yesterday. The slide-out that’s suddenly fighting you. The AC that decided to quit during the hottest week of summer.
Here’s what changes when you stay on top of regular RV maintenance: fewer emergency repairs, lower long-term costs, and the confidence that your rig won’t leave you stranded. Your RV becomes the reliable adventure partner it’s supposed to be, not a source of stress every time you hook up and head out.
Regular maintenance catches the small stuff before it becomes expensive problems. A $200 service today prevents a $2,000 repair next month.
We’ve been serving Lebanon and the greater Triangle area for years, and we understand what RV ownership really means around here. You’re not just maintaining a vehicle – you’re protecting your gateway to weekend getaways, family adventures, and the freedom to explore North Carolina’s mountains, coast, and everything in between.
We’re a small, locally-owned shop that works exclusively by appointment. That means when you bring your RV to us, you’re not just another number in a high-volume operation. You get personal attention from technicians who know RVs inside and out.
Located just 25 minutes from Raleigh, Durham, and Chapel Hill, we’re convenient to the entire Triangle region while maintaining that small-town approach to customer service.
First, we schedule your appointment – no drop-offs or waiting around. When you arrive, we walk through your RV together, discussing any concerns you’ve noticed and reviewing your maintenance history.
Our technicians perform a comprehensive inspection, checking all major systems: electrical, plumbing, HVAC, roof, slide-outs, and engine components. We test everything that should work and look for signs of wear that could cause problems down the road.
Before we touch anything, you get a clear explanation of what needs attention and why. No mechanic-speak, no pressure tactics. Just honest recommendations based on what we find. Once you approve the work, we source quality parts and complete your service as quickly as possible, keeping you updated throughout the process.
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Our Lebanon location handles the full spectrum of RV maintenance and repair services. From routine oil changes and winterization to complex electrical troubleshooting and roof repairs, we have the tools and expertise to keep your RV running right.
We work on all major RV brands – Forest River, Keystone, Jayco, Heartland, Dutchmen, Coachmen, Grand Design, Chinook, and many others. Whether you have a brand-new Class A motorhome or a vintage travel trailer, our team knows how to service it properly.
Lebanon’s climate means your RV faces unique challenges. Hot, humid summers that stress cooling systems. Temperature swings that affect seals and slide-outs. We understand these local conditions and factor them into our maintenance recommendations, helping you avoid the problems that commonly plague RVs in our area.
Most RVs benefit from professional service twice a year – a comprehensive spring check-up before camping season and fall winterization before storage. However, your usage patterns matter more than a calendar schedule.
If you’re a weekend warrior putting 5,000+ miles on your RV annually, you’ll need more frequent attention to engine maintenance, tire inspections, and system checks. Full-timers or frequent travelers should consider quarterly inspections to catch wear items before they fail on the road.
For occasional users who take a few trips per year, annual service may suffice, but don’t skip the seasonal prep work. Lebanon’s humidity can cause issues even when your RV sits unused.
Roof leaks top the list, especially around seams, vents, and slide-out seals. North Carolina’s temperature swings and occasional severe weather stress these components more than in drier climates. We see a lot of seal failures that could have been prevented with regular inspection and re-sealing.
Electrical issues come in second – everything from dead batteries to malfunctioning inverters and shore power problems. RV electrical systems are complex, and the constant vibration from road travel loosens connections over time.
HVAC problems spike during our hot summers when air conditioners work overtime, and slide-out malfunctions increase when seals dry out or mechanisms need lubrication. The good news is that regular maintenance catches most of these issues before they leave you stranded.
Absolutely. We’re experienced in working with extended warranty providers and insurance adjusters to streamline your repair process and minimize your out-of-pocket costs.
When you have a warranty claim, we handle the paperwork and communicate directly with your warranty company to get approval for covered repairs. We know which documentation they require and how to present repair estimates in the format they prefer.
For insurance claims – whether from accident damage, storm damage, or theft – we work directly with adjusters to assess damage and provide detailed repair estimates. We can also recommend whether a repair makes financial sense or if you’re looking at a total loss situation.
Our winterization service protects your RV’s water system from freeze damage during North Carolina’s unpredictable winter weather. We drain all water from your fresh water tank, hot water heater, and plumbing lines, then blow out any remaining water with compressed air.
Next, we add RV antifreeze to all drain traps, the toilet, and run it through the entire plumbing system to ensure no water remains that could freeze and crack pipes or fittings. We also check and service your water pump, inspect all exterior seals, and test your heating system to ensure it’s ready for cold weather.
The process includes battery maintenance recommendations, propane system inspection, and tire pressure adjustments for long-term storage. We provide a complete checklist of what was done and what you should monitor during storage months.
Repair costs vary widely depending on the issue, but routine maintenance is always less expensive than emergency repairs. Basic services like oil changes, winterization, or seal inspections typically run $200-500. Mid-level repairs such as appliance replacement, electrical troubleshooting, or slide-out adjustments range from $500-1,500.
Major repairs – engine work, roof replacement, or complete system overhauls – can reach $3,000-8,000 or more. However, most of these expensive repairs are preventable with regular maintenance. A $300 annual inspection can catch problems that would otherwise cost thousands to fix.
We provide written estimates before starting any work, and we warranty our workmanship for 6 months or 6,000 miles. We also work with your insurance and warranty providers to minimize your costs whenever possible.
Of course. We service all RVs regardless of where you purchased them. Our expertise covers all major brands and model years, from the latest high-tech motorhomes to vintage trailers that need specialized attention.
Many of our customers are folks who bought their RVs elsewhere but discovered they needed a reliable local service provider who actually understands RVs. Unlike general automotive shops that occasionally work on RVs, we deal with RV-specific systems and problems every day.
We treat every customer’s RV with the same care and attention, whether you bought it from us, from another dealer, or found it in a private sale. Your RV gets the expert service it needs to keep you safely on the road.
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